Privacy Policy

1. Scope

This Privacy Policy explains how Webair AI™ LLC (“Webair,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you access or use CannaAdvisor AI™ (the “Service”). This policy does not cover third-party websites or services that may link to or integrate with the Service.

2. Information We Collect

We may collect the following categories of information:

2.1 Account Information

• Identifiers such as email address and account identifiers.
• Profile information you choose to provide (e.g., name, company).

2.2 Conversation Content

• Inputs you submit to the Service (questions, prompts, files/text you paste).
• Outputs generated by the Service as part of your conversation history.

Conversation privacy: We treat your conversations as private in the sense that we do not publish them publicly by default. However, we may access, process, or disclose conversation data as described in this policy (for example, to provide the Service, to secure it, or to comply with law).

2.3 Usage and Device Data

• Log data (IP address, timestamps, pages/screens, and actions taken in the Service).
• Device and browser information (approximate location derived from IP, device identifiers, and settings).

2.4 Payment Information

Payments may be processed by a third-party payment processor (e.g., Stripe). We typically receive limited billing details (such as subscription status and payment confirmations), and the processor handles sensitive payment card data under its own terms and privacy policy.

3. How We Use Information

We may use information we collect to:

• Provide the Service: create accounts, authenticate users, deliver chat functionality, and maintain conversation history.
• Operate and secure the Service: detect abuse, troubleshoot, prevent fraud, and enforce our Terms.
• Improve: analyze usage and performance to improve features and user experience.
• Communicate: send service-related notices, security updates, and respond to support requests.
• Billing: manage subscriptions and payment confirmations via our payment processor.
• Legal: comply with applicable laws and respond to lawful requests.

4. Where We Store Data (Firebase)

We use Google Firebase services (including Firestore) to store certain information, such as account data and conversation history. Data may be processed and stored in the United States and/or other locations depending on our configuration and service providers.

5. How We Share Information

We may share information in the following circumstances:

• Service providers: vendors that help us operate the Service (e.g., hosting, analytics, data storage like Firebase, and payments like Stripe).
• Legal and safety: to comply with law, respond to legal process, or protect rights, safety, and security of Webair, our users, or others.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• With your direction: when you request or authorize sharing.

We do not sell your personal information. We do not share conversation content publicly unless you choose to share it.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Conversation history may be retained while your account is active to support continuity and to operate the Service. If you request deletion, we will take reasonable steps to delete or de-identify information, subject to legal and operational limitations (e.g., security logs, backups, and records required by law).

7. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete certain personal information.
• Request a copy of certain information you provided.
• Opt out of marketing emails (service/transactional messages may still be sent).

To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling requests.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy (21+)

The Service is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided information, contact us and we will take appropriate steps.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last Updated” date above.

11. Contact

If you have questions or requests regarding this Privacy Policy, contact us at hello@webairai.com.